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Randolph S Young, DDS

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Randolph S Young, DDS
(7 Reviews)
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17300 Yorba Linda Blvd # J Yorba Linda, CA 92885
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Dr. Young sutured my daughter's inner lip when she fell off her scooter earlier this year. This was at an emergency room where he is a contractor. He did bring a nurse or assistant to help him with this bloody situation!!! He was going to suture up my daughter's mouth all by himself! He obviously couldn't handle it, so he had to go ask someone at the hospital for help, who grudgingly helped because it wasn't really her job. It's been 8 months and the inside of my daughter's mouth looks "stringy" - very bad job of the sutures.

Also, his office didn't know how to file the paperwork with my insurance and sent me a separate bill that was supposed to be sent to the insurance company. They didn't know what code to put since it was supposedly "dental" work done at an ER. I had to work with my insurance company for months to get his office to file properly. After all that hassle, I wanted to take my daughter for a post-op to show him that the healing is not going as I was told. His office said that I would have to pay an office visit fee out of pocket. What the hell? I had the office assistant check with Dr. Young and he said the same thing. I cancelled my appointment and will be figuring this out another way. He does not deserve my business or anyone's business.

Also, beware of the front desk lady Tina. She is as rude as anyone can get.
by DA xxx.xxx.187.180
October 30, 2017
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.57.245
September 02, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.89.191
November 30, 2012
Would you recommend this oral surgeon to others?
Yes
Are you going to visit this provider again?
If I need to, I'll return
Did this provider prominently display their diplomas or business license?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
December 13, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
by anne
June 06, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
May 18, 2011
Dr. Young took the time to carefully explain the procedure using the drawing program on his computer. Since I am an engineer, I loved it!
by Phil R
February 28, 2011
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Map and Directions
17300 Yorba Linda Blvd # J, Yorba Linda, CA 92885