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Naturegene Herb Store

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Naturegene Herb Store
Naturegene Herb Store
(15 Reviews)
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75 Whitney Ave New Haven, CT 06510
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Consumer Feedback

(15 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did the massage therapist ask you about your preferences for the massage before beginning?
Yes, they asked about my preferences
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did the massage therapist listen to your complaints and feedback during your massage?
Definitely, and they adjusted the massage to meet my demands
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.11.62
February 24, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.81.32
August 29, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.140.14
May 21, 2012
I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a staff that's very knowledgeable and qualified. They always make sure to return my phone call as soon as possible. Dr. Gao I have found to be an excellent acupuncturist. He hits the needles on the head with such accuracy and can quickly diagnose and resolve my problem(s). The owner is also very charismatic and knowledgeable.

Upon entering the store, there is a faint odor which I believe arises from the dried herbs and herbal oils. I do think the treatment rooms could have a cleaner appearance and a higher sanitary level maintained.
by Anonymous
February 19, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you experience unnecessary pain during your visit?
No
Did the massage therapist respect your privacy?
Yes, they respected my privacy
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
February 16, 2012
Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. It was honestly one of the most relaxing massages I've ever had. It was such a fantastic experience. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.

There are more "spa like" massage places. This is not really one of them. The massage is probably the best I have ever had. A massage therapist I know recommended it to me, he goes there and it is by far an excellent experience. I recommend it and found them to be very good.
by Anonymous
February 13, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this massage therapist apply enough pressure during the massage?
Absolutely. They applied the perfect amount of pressure
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
February 07, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
September 27, 2011
Did your massage hurt?
Not at all! My massage was the best I've ever had
Did the massage therapist listen to your complaints and feedback during your massage?
Definitely, and they adjusted the massage to meet my demands
Did this provider have reasonable prices?
Absolutely!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
August 13, 2011
I've already told my friends and family about the fantastic experience I had there. My massage was fantastic. They applied just the right amount of pressure and I was completely relaxed and rejuvenated.
by Anonymous
July 07, 2011
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Map and Directions
75 Whitney Ave, New Haven, CT 06510