Now N Then Therapeutic Massage Llc

Now N Then Therapeutic Massage Llc
Now N Then Therapeutic Massage Llc 187 Montowese St Branford, CT 06405
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did the massage therapist end your session early?
Not at all! They gave me my full massage, and it was fantastic!
by Anonymous xxx.xxx.229.107
December 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.99.247
July 16, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did the massage therapist listen to your complaints and feedback during your massage?
Definitely, and they adjusted the massage to meet my demands
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
February 26, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
December 09, 2011
They were able to customize my massage to make sure my injury wasn't aggravated, and even asked me before my massage if there was any injuries they should be aware of. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable.
by Anonymous
October 28, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did the massage therapist respect your privacy?
Yes, they respected my privacy
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
October 05, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you feel like the massage therapist personalized your massage?
Yes, they personalized my massage
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
April 30, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
March 28, 2011
I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. When comparing them to others I have visited for the same condition, they are among the best I have seen. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. Ask for Jen.
by Anonymous
March 03, 2011
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