Gregory Richterich, MD

Gregory Richterich, MD
Cascade Dermatology 992 Country Club Rd Ste 201 Eugene, OR 97401
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider wear an obnoxious cologne?
Somewhat, it didn't smell very good
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.18.58
October 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.62.41
May 29, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
December 15, 2011
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They strive to maintain a professional appearance and look their best at all times. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by r
December 13, 2011
Were you able to relax during your appointment?
Yes
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
September 19, 2011
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Would you recommend this provider to others?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous
July 11, 2011
They never left me for an extended period of time and I never felt ignored. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by D R Graff
April 22, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider have reasonable prices?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
April 08, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were the waiting room chairs comfortable at this provider's office?
Yes
Was it easy to make an appointment with this provider?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
March 15, 2011
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