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Khoi Pham, MD

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Khoi Pham, MD
Mile High Neurology
(6 Reviews)
> Get Phone Number & Directions
730 Potomac St Ste 318 Aurora, CO 80011
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
I saw Dr. Pham one time in January of 2010. Today I was served with a court summons for debt with his office. Upon further research (calling insurance company, talking to collection agency) I found out his office never billed my insurance even though I submitted all the correct information. The collection agency says they were informed by his office that I never responded to the three letters sent to me to come fill out more paperwork in regards to a change of insurance. Funny thing is I never received any letters, and I had just the one insurance carrier at the time. I had never seen Dr. Pham before so I was not a previous patient who had changed insurance. So anyone who sees Dr. Pham make sure they bill your insurance correctly so you don't get dragged into court 4 years later. I truly never knew about this issue until today or I would have nipped it in the bud early on. The low rating is mostly over the billing practices.
by Alli xxx.xxx.73.129
March 06, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.125.237
June 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.241.111
May 03, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Would you refer this provider to a family or friend?
Yes
by Anonymous
February 01, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
December 02, 2011
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. Their prices were very fair. The level of care you get for the price is outstanding. They gave me sufficient information to make a decision about my treatment plan. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities.
by d. payne
March 03, 2011
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Map and Directions
730 Potomac St Ste 318, Aurora, CO 80011