Martin Ton, MD

Martin Ton, MD
Consultants in Pain 1080 First Colonial Road 201 Virginia Beach, VA 23454
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Consumer Feedback

(37 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I went to this doctor for the pain in my neck. It has been very difficult for me to have this problem, and many doctors could not help me.
This doctor was able to take most of the pain away. He was very kind to me, and gentle when he treated me. Most appreciative
by C. G. xxx.xxx.182.0
September 16, 2020
You are nothing but a money making product for this office.......no x-rays or MRI done. Just started doing "procedures" which drained my savings account with no relief in pain. Then when they took all my money, they came back for more. Charged for a follow up visit because I didn't come in within the 10 day period where a visit wouldn't be charged for. The reason I didn't go in......the office told me the pain was normal following a procedure so they didn't want to see me. I was left with no use of my left arm after the last procedure and am seeing a new physician who believes nerve damage may have been created by the procedure. You will get no follow up paperwork explaining what they did or what to expect. So much more such as nearly passing out but they kicked me out of the office because it was after closing time..laid in my car for 30 minutes until I felt safe to drive home. And then the bullying and threats to pay for that last visit even though I continually told them I had filled a grievance. Will NEVER recommend.
by Disgusted xxx.xxx.7.71
March 27, 2017
Excellent doctor - explains things in terms you can understand, is pratical, empathetic and extremely skilled in the practice of pain managment i have had many esi to my spine as well as si joints and caudal approach fillowing spinal fusion - highly recommended I would not go to anyone else
by Et xxx.xxx.211.73
November 17, 2016
I have been to Dr Ton, off and on for over 5 years. I suffer from degenerative spine disease, and occasionally suffer from extreme pain, in my spine, especially my neck. I would highly recommend Dr Ton. He and his staff are very patient orientated, and I always feel like my well being is important to them.
by C xxx.xxx.157.17
August 29, 2016
Would you recommend this doctor to others?
Yes
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes
Was this doctor friendly?
Yes
Was this provider helpful about using your insurance coverage?
Yes
by Anonymous xxx.xxx.161.115
October 10, 2014
Was this doctor's staff friendly?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Would you recommend this doctor to others?
I Already Have
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was it easy to make an appointment with this provider?
Mostly
by Anonymous xxx.xxx.1.91
May 28, 2014
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.48.200
January 30, 2014
Was this provider's office too cold?
No, it was fine
Was this provider late to your appointments?
No, they were on time
Did this provider answer all of your questions?
Some were answered
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.118.116
September 18, 2013
Dr. Ton treats spine issues (if they are documented with the usual requisite evidence like MRIs and CT scans). He may provide other services, one of which seems to be anesthesia, but in my case he has done the same procedure in the office at intervals because epidural steroid injections don't last forever for people like me with degenerative diseases. But I can tell you, they are very effective--the next best thing to successful surgery. Though he is a pain specialist, he has not prescribed any kind of pain medicine or sedatives to me. That is not a knock, pain medicine does not make back (spine problems). They create their own complications. So it's a wise policy to treat back problems with epidural steroid injections directly into the site of the injury area or disease like I have called Spinal stenosis. His practice leaves nothing to be desired. He is nice, very careful, effective, courteous. His staff have been terrific--caring, considerate, gentle and they assist in the administration of the the steroid with x-ray to be sure he hits the right spot. They help you off the table with step stools and are genuinely considerate, pleasant and warm. They offer you nice cold drinks after the short procedure because they know you have not had any liquids for a couple of hours before the procedure. In short, this practice is not a drug prescription dispenser, it is a hospital-quality outfit with the right equipment but are a better-than-hospital-personalized atmosphere of cleanliness, professionalism and courtesy which does not try to bilk insurance with unnecessary follow-ups. These injections can not be given again in short order so the patient is in charge of arranging treatment, which so far has never been an inordinately long wait. The only reason they didn't get all stars was a few questions that were over the top like "most knowledgeable staff you ever encountered" I can't know that, I answered in a way that meant they are more than modern and competent and know their business and how to maintain it as a top if the best as what they do.
by James T McGuiness xxx.xxx.79.22
September 17, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.152.175
September 09, 2013
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