Thomas Arnone, DO

Thomas Arnone, DO
Country Village Family Medicine 1100 Long Pond Rd., Suite 250 Rochester, NY 14626
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider seem up-to-date with the current advancements in their field?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Were you able to relax during your appointment?
Yes
by Harry xxx.xxx.26.47
February 01, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by melissa xxx.xxx.65.37
July 18, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was the waiting area spacious?
Yes, extremely spacious
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
December 29, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
August 16, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office too cold?
No, it was fine
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
August 15, 2011
Was this provider's staff friendly?
Friendly Enough
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
March 30, 2011
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