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The Waterford at Ironbridge

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The Waterford at Ironbridge

Springfield, MO

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The Waterford at Ironbridge
The Waterford at Ironbridge
(5 Reviews)
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1131 East Lakewood Street Springfield, MO 65810
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About

The Waterford at Ironbridge

The Waterford at Ironbridge is a Retirement Communities facility at 1131 East Lakewood Street in Springfield, MO.
Primary Specialty

Retirement Communities

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1131 East Lakewood Street, Springfield, MO 65810
Services The Waterford at Ironbridge is listed as a retirement community in Springfield, MO.

Contact The Waterford at Ironbridge to discuss your retirement living needs in the Springfield, MO area at (417) 881-5088 or schedule an appointment to visit the facility located at 1131 East Lakewood Street, Springfield, MO 65810.
Consumer Feedback
(5 Reviews)
Service
2.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
1 star average for Recommended
View All 5 Reviews Add a Review
Recent Reviews
Sandra the director is horrible. She is rude to the family members and dismissive of the residents complaints/comments and suggestions. Plan on paying about 4,000 a month. The food is not edible, the cooks and kitchen staff are high school children and they frequently stage walkouts. Your lived ones deserve the best in their final years, but underneath the appearance is is nothing short of a nightmare. Also, they don't perform CPR so plan on the additional cost of hiring a private nurse, which is a whole other can of worms as the nurses are not infancy nurses but regular people who hand out meds. The adhere to no privacy or HIPPA standards and frequently discuss your family's personal business with none other than the dreaded Sondra. They also discuss your loved ones private info with other residents and gossip amongst each other. Do your homework, ask a lot of questions and simply select another community. God bless.
by Concerned xxx.xxx.244.156
July 23, 2013
Very pleased with our visit. My mother has been living there 6 months now and is extremely happy. Everyone is helpful and accommodating and it is always extremely clean. Food is also excellent and they have great entertainment for the residents. Recommend highly.
by Butterball xxx.xxx.242.142
November 06, 2012
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Recent Polls
Did this senior care facility prominently display their credentials or business license?
No, I never saw one
Does the staff at this senior care facility always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Was this senior care facility clean?
It was satisfactory
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
by Anonymous xxx.xxx.104.40
April 29, 2014
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Was the waiting area spacious?
Yes
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
How would you compare this retirement community to other retirement communities that you have visited?
The worst I have seen
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
by Anonymous xxx.xxx.8.201
November 26, 2012
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