Castellano & Carpenter Dental Associates

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Castellano & Carpenter Dental Associates
Castellano & Carpenter Dental Associates Office

(956) 725-5035

7002 McPherson Rd #104 Laredo, TX 78041
About

Castellano & Carpenter Dental Associates

Castellano & Carpenter Dental Associates is a Dentist facility at 7002 McPherson Rd #104 in Laredo, TX.
Primary Specialty

Dentist

Practice Castellano & Carpenter Dental Associates
Not Accepting New Patients
Business Hours
Monday:9:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:Closed
Saturday:Closed
Sunday:Closed
Services Castellano & Carpenter Dental Associates is a dentist/dental office located in Laredo, TX. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Please call Castellano & Carpenter Dental Associates at (956) 725-5035 to schedule an appointment in Laredo, TX or get more information.
Consumer Feedback
(7 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
View All 7 Reviews Add a Review
Recent Reviews
It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. I was horrified at how badly they treated their staff members. I felt so bad for all of them. It made me lose a lot of respect for them. Everything they originally told me they would be able to do for me, they ended up not being able to do. I felt lied to. I wasn't given any sort of payment plan or fee information before they went ahead and scheduled my treatment. I had no idea how much I should expect to pay. They didn't give me any sort of financial information until long after my procedure was already finished. Additionally, the male doctor, Dr. Castellano, refused to do the work he promised Without the explicit PERMISSION of my husband! He and his staff kept us waiting for over two hours while trying to reach him despite the fact that I am the children's mother, legal guardian, married to their father, and willing and very able to pay myself. My permission to design a mouth guard for them was not sufficient. When they came in and out insisting that they must hear from my husband to make sure this was "ok with him" and I stated it was sexist and I had no idea why this was "standard procedure" as I was able to surmise from the doctors statement about having had "problems like this in the past" they kicked me out, with no work done for my children. I would never recommend this kind of myssoginy on anyone. What's even worse is his female staff participating in this kind of blatant sexism, while grinning as we were leaving. I didn't know what century we had just walked into. Disgusting and inexcusable.
by Melanie xxx.xxx.96.90
June 21, 2013
Had a cleaning done, previous build up broke off. They fixed it, it lasted 4 days... another one done, it broke off the day of the procedure!!! Had to pay for the procedure and this is the result??? AWFUL! AWFUL!! The only reason why I went back the 2nd time because I was told it would be done at no charge... if I knew this would be an issues, I would have gone to another dentist. Paid for a service that didn't last. Totally disappointed.
by LaredoMom
November 19, 2009
Recent Polls
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.112.215
December 04, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.35.45
August 27, 2012
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